Hi ,
Please find the logs location of every Hyperion product
- Planning_WebApp.log (Post 11.1.2.3x versions only)
- Planning0.log
- HyS9Planning-sysout.log and HyS9Planning-syserr.log (Windows only)
- Start-Planning0.log (Unix only)
- Planning_Adf.log (Post 11.1.2.2x versions only)
- Essbase Application log (<appname>.log)
- SharedServices_SecurityClient.log
- SharedServices_LCM.log
- Migration logs (LCM_timestamp.log)
Additional Data Files:
- Essbase Server log (Essbase.log)
The engineer is likely to request other files and data which RDA will automatically collect in one script execution, for example:
- Hyperion Planning version information + any patches applied
- Host platform details such as OS version, memory, cpu and disk capacity/usage, network settings
File Locations:
11.1.2.1.x:
- HyS9Planning-sysout.log and HyS9Planning-syserr.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\services
- Planning0.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- Start-Planning0.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\starter
- Essbase Application log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase\app\<appname>
- Essbase Server log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase
- SharedServices_SecurityClient.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- SharedServices_LCM.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\FoundationServices0\logs
- Migration logs (LCM_timestamp.log): MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\migration
11.1.2.2.x:
- HyS9Planning-sysout.log and HyS9Planning-syserr.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\services
- Planning0.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- Start-Planning0.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\starter
- Planning_Adf.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- Essbase Application log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase\app\<appname>
- Essbase Server log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase
- SharedServices_SecurityClient.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- SharedServices_LCM.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\FoundationServices0\logs
- Migration logs (LCM_timestamp.log): MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\migration
11.1.2.3.X & 11.1.2.4.x:
- Planning_WebApp.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- HyS9Planning-sysout.log and HyS9Planning-syserr.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\services
- Planning0.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- Start-Planning0.log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\starter
- Planning_Adf.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- Essbase Application log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase\app\<appname>
- Essbase Server log: MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\essbase\essbase
- SharedServices_SecurityClient.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\Planning0\logs
- SharedServices_LCM.log: MIDDLEWARE_HOME\user_projects\domains\EPMSystem\servers\FoundationServices0\logs
- Migration logs (LCM_timestamp.log): MIDDLEWARE_HOME\user_projects\epmsystem1\diagnostics\logs\migration